A snag list, or punch list, is the running record of defects and unfinished work found on a project. Panzo keeps it against the project so you can raise, assign and close snags, and clear the critical ones, before you sit down to hand over. This guide is for site engineers, project managers and owners driving the closeout push.
What snagging is for
As a fit-out nears completion, someone walks the site and lists everything that is not right: a chip in the laminate, a switch that does not seat, paint touch-ups, a door that binds. Each item is a snag. Tracking them in one place, against the correct project, means nothing slips between the walkthrough and the handover, and you can show the client the list is actually closed rather than just claimed.
- Raise a snag with a clear description of the defect and where it is.
- Flag it critical when it blocks handover or the client cannot live with it open.
- Assign and close as the work gets done, with the status changing through to resolved.
Working the punch list in Panzo
The snag list lives on the project, so every item is raised against the right job from the start. Open and critical defects stay visible until they are closed, which keeps the closeout honest.
Raise the snag against the project
From the project, add a snag with a description of the defect. Raising it on the project keeps it tied to the correct job and its team.Mark critical if it blocks handover
Flag defects the client cannot accept as critical, so the urgent work leads the list and surfaces first at handover.Assign, fix and close
As the site team clears items, change each snag's status through to closed. The list shrinks as the project gets ready to hand over.
Tip
Critical snags gate the handover
Snag fields and status
| Field | What it means |
|---|---|
| Description | The defect and where it is on site, in plain words the team can act on. |
| Critical flag | Marks a defect that blocks handover or is unacceptable to the client; these lead the list. |
| Status | Moves from open through to closed as the item is fixed and checked. |
| Project | Every snag is raised against a specific project, so the list is always scoped to the right job. |
Key takeaways
- The snag list tracks defects and unfinished work against the project through to closeout.
- Raise snags against the correct project, assign them, and change status through to closed.
- Flag defects critical so they lead the list and clear before handover.
- Handover reads the snag list, so a clean punch list is part of an evidence-backed sign-off.